Help centre

Frequently asked
questions

Everything you need to know before, during, and after your stay. Can't find an answer? Get in touch.

General

You can book directly on our website using the booking widget, or by email at resa@beninroyalhotel.com, or by phone at +229 21 32 79 29.

Check‑in is from 3:00 PM and check‑out must be completed by 12:00 PM. Early check‑in or late check‑out may be possible on request.

Extra beds are available at 8,500 FCFA per night (subject to availability). Children under certain ages may stay free; please contact us for details.

Small animals under 10 kg are allowed in certain room categories with a supplement of 30,000 FCFA per day.

Rooms & Booking

The rate includes accommodation, buffet breakfast, free Wi‑Fi, non‑alcoholic minibar drinks, valet parking, and access to the rooftop pool. The SPA and fitness center are currently being refurbished.

You may cancel up to 48 hours before your arrival. The exact conditions depend on the rate you chose. Please refer to your confirmation email.

The payment options for your rate are sent with your booking confirmation.

Services & Amenities

Yes, a buffet breakfast is included in the room rate and is served at the BEHANZIN restaurant.

Yes, we offer a free airport shuttle service. Please reserve in advance with your flight details.

You can browse our event venues on the website and submit a request, or contact us by email/phone. We’ll provide a tailored quote.

Policies & Payments

You may cancel up to 48 hours before your arrival. The exact conditions depend on the rate you chose. Please refer to your confirmation email.

The payment options for your rate are sent with your booking confirmation.

Still have questions?

Contact our team →